Service Desk Manager
Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob satisfaction
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On this page
- Latest Service Desk Manager jobs
- Top skills and experience for Service Desk Managers
- Service Desk Manager role reviews
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Find out how your salary compares with the average salary for Service Desk Managers.Latest Service Desk Manager jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Service Desk Manager employers on SEEK are looking for job seekers with expertise in the following areas. Service Desk
ITIL Framework
IT Technical Support
Information Technology Service Management
Incident Management
ITIL Certificate
ServiceNow
IT Service Management Software
Service Level Agreements
Service Improvement
Source: SEEK job ads and SEEK Profile data
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Latest Service Desk Manager reviews
Jun 2025
Actioned packed and high stress; but lots of personal satisfaction and achievements
Reviewer's QualificationBachelor of Information Technology
Experience5 – 9 years
Organisation sizeLarge (200+ employees)
SpecialisationInformation & Communication Technology
The good thingsThe Good Things:
If you are an excellent problem solver, communicator and customer focused; calm under pressure and love all things IT and how it relates to the business then this is an action packed ...
The challengesThe challenges
The hours are usually erratic and not in your control. You are the last stop for all outages. Outages are unpredictable usually happening in the middle of the night and over weekends. ...
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May 2021
Service Desk Manager tough but rewarding.
Reviewer's QualificationBachelor of Engineering/Bachelor of Information Technology
Experience1 – 4 years
Organisation sizeLarge (200+ employees)
SpecialisationIT Service management
The good thingsVariety of tasks and Customer engaement. Assisting others in building their careers.
Satsifaction of resolving issues for Clients and Team memebers.
Variety of tools to build Carrer progression.
The challengesCan be stressful at times as you are accountable for seamless operation of all business technologies.
Can get difficult jugglig priorites at times. Also you are responsible for a team of professiona...
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